Validus CEO Edwyn van Rooyen says “With the majority of the UK market using our proprietary software “verify™” and a large proportion of those customers making use of our outsource services, Validus are well positioned to serve the Australian market and enable similar efficiencies that have been created for UK motor insurers.”
“verify™ is a cloud-based platform that enables users to exchange and view real-time claims information. It incorporates technology that automates components of the claim process that are traditionally conducted through very manual transactions, relying on phone calls and emails between insurers. The portal technology lessens the reliance on human interaction and increases the consistency of outcomes” says van Rooyen.
Recently appointed Head of Australian Operations for Validus, Sean Jungwirth said that, “the core value proposition of reducing friction in the claims process, creating efficiencies and reducing cycle times is one that resonates strongly with insurers in Australia.”
“Motor insurance in Australia is extremely competitive and insurers are constantly seeking ways to reduce operational costs and improve the customer experience at the same time. Our proven technology has great potential for realising these benefits for motor insurers and their customers in Australia and feedback to date has been very encouraging.”
Validus (UK) will support Sean in his recent appointment and will have sales, technical and implementation support staff on the ground locally from 5th March led by Olly Savage, Sales & Business Development Director.