Our Services

Sunday, September 05, 2010

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Our Services

The complexity of the motor claims process has greatly increased; the number of different players involved from the first notification of loss (FNOL) to settlement adds considerably to cost and time. In particular, the credit hire business has long proved a thorn in the side of insurers grappling with the ever rising cost of claims.

We act as a go between to ensure credit hire and repair claims are processed efficiently, avoiding fraud and disputes. In doing so, we cut both cost and time, insurance premiums stay under control, and the policyholder gets back on the road as soon as possible.

As well as reducing cost pressures, our proposition enhances the reputation and performance of claims teams through audit, training and systems reforms.

We are working with several major insurance providers as well as brokers, companies which operate large fleets, and local authorities.


	Claims Analysis & Settlement We analyse, negotiate and settle credit hire claims invoices on behalf of our clients in the quickest possible timescales. Learn more...


	Total Hire Management We manage the claim from FNOL including the inspection and repair process under a delegated authority. Learn more...


	Training Our comprehensive credit-hire training programmes deliver a number of key benefits. Learn more...


	Process Review We review in-house processes and produce a full evaluation, including recommendations for improvement. Learn more...

Validus-IVC Ltd Registered in England Company No. 06233602 VAT No. 921994988
Registered office: Paston House, 11-13 Princes Street, Norwich, NR3 1AZ